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Post Info TOPIC: Expired!?


Member

Status: Offline
Posts: 14
Date: May 13, 2015
Expired!?
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I still have one year left on my updates and can still perform updates, but my scan tool keeps showing me a message that it's expired!  I called support and was told just wait it will go away and it's been over two weeks.  I have the latest app installed and I unclicked the tab that shows your expired in the app.



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Senior Member

Status: Offline
Posts: 128
Date: May 13, 2015
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In order to better assist, can you please provide us with the actual serial number for this unit?
That we can verify your units software subscription activation period.
It is possible that you may be missing a file or missing an older previous updates?

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Member

Status: Offline
Posts: 14
Date: May 13, 2015
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Sent and thanks for the reply.

 



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